Frequently Asked Questions

About Design and Ordering

1. Can you customize one of your existing designs?

Yes! We can customize our existing models. We can also produce all our products in 18-karat gold, and we can replace diamonds with stones such as zircon, sapphire, and emerald.

2. Do you create custom designs?

Yes, contact us and let's design your dream jewelry together!

About the Measurements

3. What if I don't know my ring size? Can I use a size chart to find my ring size?

It's best to have your ring size measured at a jeweler, but you can also find our size chart on our website.

About Shipping

4. Which shipping company do you prefer?

For international shipments, we use UPS, with delivery times of 2-4 business days. Domestic shipments are handled by Yurtiçi Kargo.

About Maintenance Warranty

5. I accidentally damaged my jewelry!

Don't worry. We'll take care of you! Please contact us and let us fix it for you.

6. The ring I ordered is not the right size. Can you resize it?

Yes, absolutely. We can resize your garment for free; you'll only need to cover the shipping cost.