COMMERCIAL ELECTRONIC MESSAGES
If you have agreed, we may send you updates and offers for our products and promotions via direct marketing methods (e.g. telephone, email, SMS, social networks, post).When contacted via email, text message or other direct marketing activities, you will always be given the option to “opt out”. You can change your marketing preferences at any time by contacting us.
Pursuant to Law No. 6563 on the Regulation of Electronic Commerce; records regarding the withdrawal of consent will be kept for 1 year from this date; the content of the commercial electronic message and any other records regarding the shipment will be kept for 3 years to be submitted to the relevant ministry when necessary. After this period, your personal data will be deleted, destroyed or anonymized by Ala Fine Jewelry or upon your request.
CREDIT CARD SECURITY
PROTECTION OF PERSONAL DATA
Only the Customer can access and change all information entered into the system by the Customer. It is not possible for anyone else to access or change this information.
Within the framework of the above-mentioned issues, laws, sanctions, our privacy policy and responsibilities, your data is never transferred to third parties without your consent. However, your data is shared with courts and other public institutions as required by our legal obligations and as limited by law.
USE OF PERSONAL DATA
Your personal data is used specifically for the following purposes:
- To communicate with our customers regarding the conditions, current status and updates of contracts concluded within the scope of the Consumer Protection Law and the Distance Contracts Regulation and to provide the necessary information,
- To fulfill the obligations undertaken pursuant to the contracts concluded within the scope of the Consumer Protection Law and the Distance Contracts Regulation,
- To guide our customers regarding products that they may be interested in and to provide information about campaigns, taking into account their shopping experiences,
- To increase customer satisfaction, to be able to recognize our customers who shop from the website and/or mobile applications and to use them in customer circle analysis, to use them in various marketing and advertising activities and to organize surveys in electronic and/or physical environments through contracted organizations within this scope,
- To evaluate customer complaints and suggestions regarding our services,
- To be able to fulfill our legal obligations and exercise our rights arising from the current legislation.